We manage one of the largest Travel, Expatriate and Health Assistance and Claims operations in the North American market – by implementing NIS we have reduced our claims turn-around-time by 35% in 18 months, we expect even more reduction and rationalization as we proceed – we can recommend the NIS standard package as a very good return on investment.
Steve McClung – Director, Managed Care at Global Excel Management Inc.
The Challenge
Replacing an old legacy built claims management software and introducing workflow optimization for better claims flow and through-output. The project also included a full migration with active and old claims including all documents and financial transactions.
The Solution
NIS configured the standard GoTrex Claims solution for all business processes related to document management, payments, workflow handling and adjudication, built integrations to third party platforms and managed the migration of historical claims data onto the GoTrex standard software package.