NIS has been implemented by Zurich as a replacement for legacy applications and is also used in all our new markets where we are starting up travel insurance operations. It is one of the few, if not the only application we use group wide that is still fully running as it comes off the shelf. The functionality and flexibility of the platform allows extremely fast implementations. So far NIS has always been a fit for every solution.

Tobias Habluetzel – Head of Travel Insurance Development & Operations at Zurich Insurance Company

The Challenge

Zurich was searching for an all-encompassing, end-to-end B2B & B2C cloud (SaaS) solution for Zurich Global’s Travel Insurance offering. The solution should be quick to implement, flexible enough to allow for easy expansion into additional markets, robust enough to support considerable sales and claims volumes and have the ability to add a range of new products rapidly.

The Solution

NIS standard tools were used for both policy administration and claims/assistance across multiple global and local distribution channels, used by both internal and external entities. NIS Webservices technology was used to create all public fronting web environments.