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NIS has been implemented by Zurich as a replacement for legacy applications and is also used in all our new markets where we are starting up travel insurance operations. It is one of the few, if not the only application we use group wide that is still fully running as it comes off the shelf. The functionality and flexibility of the platform allows extremely fast implementations. So far NIS has always been a fit for every solution!
Tobias Habluetzel – Head of Travel Insurance Development & Operations at Zurich Insurance Company
We manage one of the largest Travel, Expatriate and Health Assistance and Claims operations in the North American market – by implementing NIS we have reduced our claims turn-around-time by 35% in 18 months, we expect even more reduction and rationalization as we proceed – we can recommend the NIS standard package as a very good return on investment.
Steve McClung – Director, Managed Care at Global Excel Management Inc.
One of the greatest benefits is that NIS understands our business down to the detail. By implementing the NIS standard solution we have streamlined our business and our services to reflect what CEGA Group Services stand for – exclusive and non-rivaled assistance and claims services on behalf of our insurance clients
Neil Heasman, Director of Development at CEGA Group Services UK
Canopy has been created as a multi-channel ‘self-serve’ tool to help companies manage their employee benefits programmes in a much more timely and controlled manner. Rather than instruct ECIS to make changes to their policy or to notify us of a sick pay claim, this can all be done online through Canopy, at their convenience. When initiating the project we looked at many different possible platforms but the Acturis NIS solution was the only one we identified that could address the complexity of the solution.